Bike Tour FAQs

Going on a bike tour is a big decision!


Before you take the plunge, you should have all the facts!

Here’s a list of the questions we get asked most often about how we operate our tours here at Wilderness Voyageurs.

Gear and Equipment


Can I bring my own pedals? What about my seat?


Yes! We encourage it! If you’re planning on renting a bike from our Wilderness Voyageurs fleet, odds are you’ll feel more comfortable riding long distances with a seat you’ve been riding on at home. As for pedals, your rental bike will come with flat pedals without clip-ins. If you prefer riding with clip-in shoes, remember to bring both your shoes and your pedals.


Can I ride my own bike?


Definitely. Get some mileage on your personal bike! If you’re flying, there are several bike shipping options that may be cheaper than trying to get your bike on a plane with you. We do ask that before your trip, you take your bike to get a routine tune-up and double check that it’s ready for riding. Also make sure that you have the right kind of bike and/or tires for the surface you’ll be riding on during your trip. If you’re unsure about whether or not your bike is a good fit for the route, just give us a call.


Can I ride a tandem? A recumbent? A trike?


Sure! If that’s the kind of bike you’d like experience your tour on, then by all means bring it along. We do recommend that our guests maintain a speed of 10 miles per hour, so consider your bike of choice’s capabilities before making your final decision. It’s also helpful if you let us know you’ll be bringing a different style of bike, like a tandem, recumbent or trike, at the time you fill out your registration form. Not all tours are ideal for riding trikes, and we might have some additional questions about its size and/or make, to ensure that we accommodate to the best of our ability.


What about Electric Bikes?


If you have your own personal electric bicycle and would like to bring it to ride on the tour, please bring it along!  There are a few limitations that we must abide by based on various local regulations in the places we operate, and a few limiations based on logistical realities. Class  1 & 2 e-bikes are permitted on our tours, operating at a max speed of 20 MPH and must be able to hold a charge for 5+ hrs.  Bikes with copenhagen wheels can not be accommodated.  Let us know that you are bringing your electric bicycle, and give us an idea of how much it weighs. These questions are asked in your bike your registration form, so be sure to fill that out completely at least one month prior to your trip’s departure! Electric Bikes are subject to State and County laws, and in some tour areas they are not permitted. Please call our office if you have any questions related to electric bike laws. 800-272-4141.

Here at Wilderness Voyageurs, we are deeply committed to the mission of providing our guests with the best possible cycling experience while on tour, and our hope is that the riding benefits e-bikes afford will enable you to enjoy more time outdoors!  Currently we are rolling out e-bike pedal assist bikes on selected trips.  We will be more than happy to discuss your requirements and answer any questions that you may have on these state-of-the-art bikes!  Call us to determine the availability of an e-bike for your tour.


What kind of light do I need for riding through tunnels?


A handlebar bike light with a minimum of 400 lumens, is what we recommend. The more lumens, the more you see! It’s an odd experience, cycling through a tunnel. Going from daylight to an enclosed, dark tube can sometimes distort riders’ depth perception and peripheral vision. It’s handy to have a light that lets you know exactly where the ground is and where it’s leading you. It’s also good for seeing and notifying oncoming bike or pedestrian traffic, and avoiding natural obstacles like sticks and stones. Lights are provided with rental bikes.


I’m on a Road Bike Tour. What kind of lights do I need for my bike?

For riders joining us on our road bikes tours should bring with them a good front and rear lights for your bicycle. Being visible is the key to staying safe on the road! Just like above, we recommend a minimum of 400 lumens for your front handlebar light and rear blinking light.


Do I need a bike lock?


Your bikes will always either be on the route, locked on top of the van, or locked inside our trailer.

Can bike guides fix my bike if something goes wrong on the trip?


Yes and No. If you’re renting a bike from Wilderness Voyageurs, we’ll make sure it’s in peak riding condition prior to your trip. Once we’re out on the trail, guides can handle light maintenance and routine mechanics. Of course we’ll fix your flat, adjust your seat and put air in your tires should you need it. Each trailer is equipped with a tool kit, as well as spire tires and tubes. If a replacement is needed on a rental bike, we’ll switch out the tube or tire free of charge. If your personal bike needs a replacement, the price of the part will be added to your tour cost.


Getting There And Away


How do I get back to my car at the end of the tour?


Your guides will shuttle you back to where you began your tour or met as a group on the first morning of your tour.  All of our tours “return” to their departure city upon conclusion of riding on the final day of the tour.


What airport should I fly into to meet my guides?


It’s different for every tour! Take a look at your itinerary. Towards the back of the document, you’ll find our recommendations for where to fly in and out of, and how to get to where you’ll meet your guides. If you’re ever in doubt about your travel arrangements prior to your bike tour departure, feel free to give our office a call and run it past us.


Do you offer custom/ private departure dates?


We offer custom tours and private departures to groups of at least six people who may want to tailor their tour a little bit. Give the office a call and we’ll work with your group to build the vacation you’re looking for. Or fill out this trip request form to get the process started.


Reservations and Payments


What does Single Supplement mean?


The single supplement fee is only incurred if you are traveling alone or desire the guarantee of your own bed. The rates we pay for our overnight accommodations are priced based on double occupancy, or having two people in each booked room. If you are traveling solo, or with another person but know you want separate beds, paying the Single Supplement fee guarantees that you have a private room, and a bed, to yourself when you pull into each night’s lodging.


What’s the latest I can cancel my reservation and still get a refund?


When you make your reservation, we require a $250 non-refundable deposit. To receive a full refund (minus the deposit), you’d need to cancel 121 days prior to your departure date. After 120 days, we can only offer a 50% refund, minus the deposit. After 90 days prior to your trip departure, we cannot offer any refunds.


What type of “trip insurance” do you recommend?


Here at Wilderness Voyageurs, we understand that emergencies happen. You never know when a medical or family crisis may occur that will force you to change your vacation plans. A very good option is to consider purchasing travel insurance to provide yourself with an extra safety-net against unforeseen obstacles that might impact your vacation. A few great travel insurance suggestions are:
Travel Guard 1.800.826.4919
Travelex 1.800.228.9792
Allianz 1.866.884.3556



Out On Tour


If I share a room, do I have to share a bed?


Quite possibly. Many hotels where we stay along your tour are historic Inns and Bed & Breakfasts that only have 1 bed per each room in their lodging. However, there are also accommodations that provide 2 separate beds in some of their rooms. If you are traveling with someone but require separate beds, we can do our best to accommodate your needs but please realize that on some tours, this is just not possible. Only the single supplement fee will guarantee you your own room/ bed for each night!


Is water available to re-fill my water bottle along the way?


Definitely! At every support stop, there will be a cooler with ice water for you to refill. There will also be hydration powder (sports drink mix) if you’re in need of a little extra something.


Can vegetarian/gluten free/vegan dietary needs be accommodated?


Yes. The meals that we prepare for tours come straight from our kitchen in Ohiopyle, and we’re more than happy to make sure your dietary needs are being met. Often, however, your tour guides will take your group out to dinner at a pre-determined location, or you will have breakfast at the hotel where you stayed the night before. Usually, hotel dining rooms are good about having options, but we can’t always guarantee that we’ll be at a restaurant with a gluten-free or vegan menu.


Should I train for my tour beforehand? How well in shape do I need to be?


Overall, we find that people are much happier on tour when they’ve put in some time in the saddle. Getting your rear end accustomed to long rides is almost as important as preparing the rest of your body. 30 days after your reservation, we’ll send you a document with what we recommend as a training schedule, which has been tailored to the specific tour you’ve registered for. Don’t think of it as “training”, think of it as a good excuse to get outside and go for a bike ride!


What if I can’t ride the amount of miles scheduled for the day?


This is what the Support Vehicle is there for! At every stop, one of your guides will be waiting for you with the van and trailer, as well as some much-deserved food and drink. It’s at these times that you can make the decision to continue riding for another leg, or hop in the van for a break. The guide driving the van will appreciate the company!


Will I be able to access my luggage during the day?


Your luggage is kept in the trailer while you’re on your bike, so we ask that you grab everything you need for the day and put it up in the van for easier access.  We recommend bringing along a backpack, or a day pack to keep in the van and store your essentials. That way if you’re missing something out on the route, you can just dive into the van at a support stop.


Can someone accompany me on the trip but not ride a bike with the group?


Yes, they can ride in the van at regular trip cost. We do not offer discounts to guests who choose not to ride a bike, but welcome their company if they would like to join the trip.


What should I pack in case of rain or bad weather?


Along with your training schedule, you’ll also receive a packing list. We can never predict the weather, so it’s important to pack clothing for all contingencies. The packing list will include our recommendations for packing for rain, as well as have some more individualized recommendations for your tour’s length and location.


Are trips cancelled because of weather?


Only in extreme circumstances do we cancel a tour. Trips depart rain or shine! However, in the unlikely event of a severe weather event, a tour may be cancelled.