Reservation Information – Bike Tours

Bike Tour Cancellation and Refund Policy

Payment Policy

 

Reservations and Payments
A $250 per person non-refundable deposit is required to secure your reservation. Reservations made within 90 days of the trip departure date require full payment at the time of booking. Full payment for all trips must be made 90 days prior to the trip departure date. Reservations not paid in full prior to 90 days of the trip departure date are subject to cancellation. Trip prices are per person and based on double occupancy. Payment of deposit implies agreement with Bike Tour Policies and Conditions.

 

Cancellations and Refunds
Cancellations must be made in writing and sent to Wilderness Voyageurs Outfitters Inc. with attention to the Reservations Department. The amount of your refund will be determined based on the date the written notification is received. Wilderness Voyageurs Outfitters Inc. is not responsible for cancellation rates or penalties incurred from travel not included with Wilderness Voyageurs Outfitters Inc. Bike Tours. Wilderness Voyageurs Outfitters Inc. will try to accommodate changes to reservation trip dates, but cannot guarantee trip availability. If you are unable to attend your trip departure, and we are not able to accommodate you on a different departure, standard cancellation terms apply. Cancellation policies apply to any partial or full cancellation of any trip. Wilderness Voyageurs Outfitters Inc. recommends travel protection plans and travel insurance.

 

Bike Tour Cancellation Fees
121 days prior to departure: Full Refund (minus non-refundable $250 deposit)
91-120 days prior to departure: 50% Refund (minus non-refundable $250 deposit)

90 days prior to departure: No Refund

 

Medical Issues
Written notice must be given on the registration form of any physical, mental, or emotional condition that may require professional attention or special equipment during the trip. Trip participants are responsible for all necessary items related to any medical conditions. Failure to disclose any such known conditions may result in cancellation of your trip, and in such event Wilderness Voyageurs Outfitter shall have no liability, financial or otherwise.

 

Health and Fitness
You should be in good physical health to participate in our Bike Tour trips. Please discuss any health and medical questions you may have with your doctor prior to your trip. Wilderness Voyageurs Outfitters reserves the right to decline participation to any trip participant whose condition, in our opinion, may affect the health, safety, or enjoyment of that participant or any other participant. Wilderness Voyageurs Outfitters is not responsible for the cost of any medical treatment a trip participant may require during a trip.

 

Single Supplement
A “Single Supplement Fee” will be charged to any participant that is traveling individually. If you require multiple beds in a room, you will be charged a “Single Supplement Fee.” The “Single Supplement Fee” varies per trip. Roommate matching is not available, and single rooms are subject to limited availability.

 

Minimum Participation
All Bike Tour departures require a minimum participation to operate. Wilderness Voyageurs Outfitters Inc. reserves the right to combine trips, changes trip dates within 30 days of the departure dates, as well as cancel any trip that does not meet minimum operational levels. Wilderness Voyageurs Outfitters Inc. will provide a full refund for any Bike Tour completely cancelled by Wilderness Voyageurs Outfitters Inc. Cancellation policies apply if Wilderness Voyageurs Outfitters Inc. alters a departure date of a Bike Tour or offers additional dates for Bike Tour trips and participants choose not to participate on alternate trip dates. Wilderness Voyageurs Outfitters Inc. is not responsible for any personal expenses incurred for changes made to Bike Tour trip itineraries.

 

Accommodations
Accommodations are provided by third party entities. Wilderness Voyageurs Outfitters Inc. does not assume responsibility for actions taken by third party vendors. Double occupancy rooms equals one bed per room. Wilderness Voyageurs Outfitters Inc. does reserve the right to change establishments for overnight accommodations. When a change in accommodations is necessitated, every effort is made to maintain an equivalent or better lodging option.

 

Gratuities
Gratuities are not provided as part of your Wilderness Voyageurs Outfitters Inc. Bike Tour. Gratuities for Wilderness Voyageurs Bike Tour guides are always appreciated but are entirely at your discretion based on the level of service you receive.

 

All Bike Tour participants must complete a Bike Tour registration form upon booking their bike tour. Every participant in the group must complete their own form. We send you this link in your reservation confirmation invoice. If you have any questions, please call us at 800-272-4141.

 

All Bike Tour participants enjoy 15% off from our online outfitter store. You will receive a special discount code to use after your reserve your trip.

 

Thank you for biking with Wilderness Voyageurs Outfitters Inc! We are as excited as you are for this trip and look forward to making your trip fun, memorable and all that you want it to be!

 

Questions? Please call us at 800-272-4141